Resolved -
This incident has been resolved. Customers who have submitted CUBIX intrabank withdrawals between Sep 16, 2025 20:23 UTC and Sep 17, 2025 10:56 UTC should resubmit their failed withdrawal.
Sep 17, 11:11 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 17, 10:23 UTC
Identified -
The issue has been identified and a fix is being implemented.
Sep 17, 09:44 UTC
Investigating -
CUBIX intrabank withdrawals are currently unavailable. While you may still be able to submit Fiat Transfer requests, please note that these requests will not be processed successfully at this time.
Sep 17, 09:34 UTC