Resolved -
The issue has been fully resolved. Thank you for your patience.
Mar 20, 19:10 UTC
Monitoring -
The issue has been resolved in the Production environment. We are continuing to work on restoring full functionality in the Sandbox environment.
Mar 20, 18:53 UTC
Identified -
The root cause of the issue has been identified, and our Engineering team is in the process of deploying a fix.
Mar 20, 18:48 UTC
Investigating -
We are currently experiencing an issue impacting the Dashboard portal. As a result, users may encounter errors when accessing the following pages:
API Management
Fiat Account Instructions
Crypto Deposit Address
Our Engineering team is actively investigating and working to resolve the issue as quickly as possible.
We will provide further updates as more information becomes available.
Mar 20, 18:20 UTC