Paxos - Dashboard Email OTP Login in Sandbox incident identified

Incident Report for Paxos

Resolved

This incident has been resolved.

Posted May 06, 2026 - 08:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 06, 2026 - 08:38 UTC

Investigating

We are currently experiencing issues with the Paxos Dashboard in Sandbox, and email OTP logins are temporarily unavailable. Our Engineering team is actively investigating and working to resolve the root cause. We will provide another status update within the next 30 minutes, or sooner if additional information becomes available.

Posted May 06, 2026 - 08:23 UTC

This incident affected: Dashboard UI (Dashboard Web UI).