Paxos - Fiat Transfers Incident Detected

Incident Report for Paxos

Resolved

This incident has been resolved. Customers who have submitted CUBIX intrabank withdrawals between Sep 16, 2025 20:23 UTC and Sep 17, 2025 10:56 UTC should resubmit their failed withdrawal.

Posted Sep 17, 2025 - 11:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2025 - 10:23 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 17, 2025 - 09:44 UTC

Investigating

CUBIX intrabank withdrawals are currently unavailable. While you may still be able to submit Fiat Transfer requests, please note that these requests will not be processed successfully at this time.

Posted Sep 17, 2025 - 09:34 UTC

This incident affected: account.paxos.com UI (USD Transfers), Dashboard UI (Fiat Transfers), and Paxos v2 API (Fiat Transfers).